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Restaurant Reservation Operator

Fairmont Baku · Göstərilməyib · 28 Oct · 985 views
Salarynegotiable
CategoryOtel, İaşə, Turizm
Job type—

İş haqqında

Fairmont Baku — Restaurant Reservation Operator.

  • Handle incoming telephone calls, emails, and reservation inquiries professionally and efficiently.
  • Manage restaurant bookings, cancellations, amendments, and special guest requests.
  • Provide accurate information about restaurant concepts, menus, operating hours, promotions, and special events.
  • Maintain accurate reservation records and ensure all bookings are updated in the reservation system.
  • Deliver excellent customer service and build positive relationships with guests.
  • Coordinate with F&B, Front Office, and Guest Relations teams to ensure smooth operations.
  • Promote restaurant outlets, special offers, events, and dining experiences to maximize revenue.
  • Handle guest complaints and special requests with professionalism and a solution-oriented approach.

Müraciət

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